Import Clearance & Compliance Manager

Reference Number: US - 21696-SFO

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. In fact, Business Week just named DHL "one of the best companies to launch a career.”

Start YOUR career with DHL today…

We have an immediate career opportunity for a highly qualified Import Clearance & Compliance Manager in the San Francisco area. The Import Clearance & Compliance Manager will be responsible for the efficient management and coordination of customs clearance activities in the customs house brokerage or gateway environment. Responsibilities include computing tariffs, duties, price conversions, weight, and volume of merchandise exported/imported to/from foreign destinations. The Import Clearance & Compliance Manager will ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Travel to CVG HUB and LAX for training will be required during the first 90 days on the job, and occasional management of off-hour operations is required.

Key Accountabilities:

Establishes, monitors, and revises policies, procedures, and service standards for customs clearance operations.

• Ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products being shipped through all DHL facilities.
• Responsible for meeting key performance indicator targets for a given product.
• Manages customs clearance activities in a cost-effective manner.
• Utilizes excellent computer skills to do in-house, on-floor reporting.
• Examines various documents including invoices, bills of lading, and shipping statements.
• May contact customs officials to obtain release of incoming freight and resolve delays.
• Responsible for hiring, coaching, training, developing, and supervision of subordinate staff.
• Supervises 10-15 employees and reports on-floor activities to a supervisor.
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.
• Maintains thorough and up-to-date knowledge of DHL policies and procedures, and interfaces with Customs (located on-site) on a regular basis.

Position Requirements:

• Bachelor’s degree and 6-8 years experience in a related field, including at least 2 years of supervisory experience.
• Customs Broker License.
• Excellent computer skills, including proficiency creating reports in Microsoft Excel and the ability to navigate Microsoft Word and PowerPoint at an expert level.
• Ability to learn departmental platforms for reporting while effectively utilizing DHL software.
• Import experience and extensive knowledge of import processes and procedures.
• Ability to manage cross-cultural tactical issues.
• Statistical and performance perspective is very positive.

In return for your expertise you can expect the very best benefits package from DHL:

• Competitive base salary and bonus plan
• Comprehensive insurance: health, dental, vision, and prescription drug coverage
• Generous paid vacation and company holidays
• 401(k) with company matching and much more

Apply Here

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