Import/Export Compliance Manager

Full-time or Part-Time/Internship: Full time 40 hours/wk
Department: Global Logistics & Trade Compliance
Travel Requirements: None
Shift: Monday-Friday 08:00 AM - 05:00 PM
City: Anaheim
State: California

Job Description:

With our organization rooted in California teen culture, Pacific Sunwear has remained true to its original foundation since opening doors in 1980. Now as one of the top names in teen fashion (with 900 stores in 50 states), we continue to build upon a customer centric organization looking forward to continued success and opportunity. We achieve our current and future goals through our employees and enjoy a collaborative environment where each role is valued. For our current Trade Compliance Manager opportunity we seek individuals who look forward to being part of Pacific Sunwear's amazing story.

The Import/Export Compliance Manager will be responsible for establishing and maintaining an international customs compliance program for the Company. Function as the "in house expert" for U.S. import and export trade regulations, managing and enhancing processes and procedures while mitigating risk and company exposure. Also manage other Service Providers (i.e. Broker) within the Logistics Division to ensure an effective and efficient Supply Chain.

Essential Duties:

50% -

• Develop, implement and manage international custom compliance procedures and serves as the central figure in the minimization of risks to the Company
•  Monitors customs regulations, adjusts procedures and advises appropriate parties of changes
•  Manages the daily relationship and performance of the customs broker(s)
•  Develops, leads and maintains training programs for associates involved in international business
•  Serves as liaison among all areas and interacts with Customs officials, internal and external Legal council, internal stakeholders and external agencies to build a solid reputation for adhering to Customs regulations

30% -

•  Audit procedures to ensure accuracy and compliance with regulations
•  Drive product classification process to ensure proper duty rates
•  Establishes and maintains import document files in conjunction with the Corporate Transportation Department in accordance with regulations

20% -

•  Evaluates performance metrics for customs brokers & carriers
•  Negotiate SLA with supply chain partners (Broker) and monitor performance
•  Negotiate rates, fees, etc.. for brokerage services

Requirements:

7+ years' of apparel retail customs experience including: strong knowledge and proven expertise in federal import and export laws, regulations and business applications, international freight forwarding processes, customs interface, ocean transportation, internal audits and comprehensive understanding of supply chain operations

•  Customs Broker's License preferred
•  Proficiency in MS Office Suite required (advanced skills in Excel; intermediate skills in Word, PowerPoint and Access), along with ability to understand and evaluate supply chain visibility tools and other Transportation Management systems
•  Excellent project management, planning and organizational skills, with strong attention to detail and follow up
•  Proven problem solving skills with ability to identify, analyze and resolve serious customs issues
•  Excellent communication skills (verbal, written, presentation) with ability to implement and conduct training programs
•  Excellent interpersonal skills and ability to work as a team member and interact with all levels in a cross functional environment
•  Ability to meet or exceed deadlines, prioritize, multi-task and maintain flexibility in a fast-paced, changing environment

Pacific Sunwear is more than just a place to work. We are an organization that values creativity, innovative thinking and diversity. We offer a great opportunity to work alongside highly intelligent and motivated people. Pacific Sunwear is proud to be an Equal Opportunity Employer.

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